Customer Care Center

Welcome to the iolo technologies Customer Care Support Center.

Alert: Fraudulent Entities Posing as iolo, System Mechanic, or Avangate

Please be aware that iolo Customer Care Agents, or agents from iolo’s payment processor, Avangate, do not initiate outbound phone calls or emails based on alerts or errors from the product. Additionally, we do not initiate contacts offering refunds for discontinued software products. If someone claiming to be from “iolo”, “System Mechanic”, or “Avangate” contacts you regarding alerts or messages from the product, or claiming that iolo is no longer providing support or services in your area, do not provide any information and contact iolo to verify.
Learn More

Add time to your product service

Customers can add time and extend product service or re-activate expired service.

Need to download software?

Click here for information on downloading current and prior releases of our software

Knowledge Base

Browse or search the Knowledge Base for a wide variety of solutions.

Need help entering licensing information?

Use our Phonetic translator to assist you in entering your User ID and Serial Number accurately.

Request Assistance

Create a support case to receive assistance from our service representatives. You can track the status of your case by using View Case Status.

View Case Status

Click here to login to the support center and view the status of a case that you created previously via the Request Assistance option.

Lost your licensing information?

Click here to use our online software licensing retrieval system to find your licensing.

Product Help

Click here to view interactive help files for various iolo applications.

Having PC issues? Let us fix it for you.

Click here to learn more about this affordable and convenient service
Or, Call Now (877) 857-9289